By John Fratila and Tanner Maasen
RedMane Technology provides software solutions and systems integration services that address complex, real-world challenges. Our human services expertise includes child welfare, child support, benefit eligibility, and enterprise case management across the U.S. and Canada. We are a problem-solving company. Technology is just one of our tools.
Beginning in 2013, RedMane served as a subcontractor for the development contract for the Missouri Eligibility Determination and Enrollment System (MEDES). As a key, trusted partner to the State of Missouri from the very beginning of the MEDES project, RedMane was responsible for the initial work required for Missouri to become ACA (Affordable Care Act) compliant. Through our performance and contributions to MEDES success between 2013 and 2018, RedMane earned the confidence and respect of the State MEDES leadership, and in October of 2018 RedMane was awarded the prime contract to be the MEDES Maintenance and Operations (M&O) provider, a responsibility we continue to uphold today.
In February 2019, we opened our Jefferson City office, initially focused solely on the MEDES project. Since then, the team has grown to 40 people and expanded its work across several additional projects:
- 2021 – RedMane Managed Services inception. Managed Services oversees all RedMane project infrastructure. They work with project teams to help design, build, deploy, and maintain robust software applications from the ground up. It’s their job to ensure security, compliance, optimization and tuning, and overall application delivery support for the systems we build.
- 2023 – mCase development and support. mCase is a modern human services platform, created by RedMane, that is purpose-built for human services. It supports the most complex human services programs, from intake, investigation, and ongoing case management to eligibility determination, benefit processing, and provider management. Since last year, our Jefferson City office has had team members actively working to implement a completely new and innovative Provider Licensing & Accreditation solution for South Dakota’s Department of Social Services.
While the State of Missouri remains the primary client of RedMane’s Jefferson City office, the company also supports software systems in Alaska, Puerto Rico, the U.S. Virgin Islands, South Dakota, Virginia, and Florida.
2024 United Way Campaign
Before this year’s campaign, our office’s community involvement team was searching for new ways we could give back to our community. After learning more about United Way, both through our research and by meeting with their President, Lee, we haven’t looked back. United Way is truly an amazing organization that maximizes the impact of donated dollars to help those in our community who are in need. We were personally blown away by United Way’s footprint in Central Missouri and all the organizations it serves.
As we embarked on our inaugural United Way employee campaign, we knew it was crucial to set the stage for future years. Our goal was to establish a strong foundation and inspire our team to make a significant impact. Fortunately, we have a diverse group of passionate individuals, many of whom have firsthand experience with United Way’s mission. With their guidance and enthusiasm, we were confident that our first campaign would be a resounding success.
To engage our team, we:
- displayed United Way posters and brochures around the office;
- took advantage of the United Way’s offer to create a dedicated RedMane donation website and printed donation forms featuring QR codes linking to the donation page;
- hosted a lunch meeting where United Way President Lee Knernschield and United Way Campaign Co-Chair Doug Hagenhoff shared insights into United Way’s mission and the agencies it supports, while Stephanie Johnson touched everyone with her personal experiences at the Special Learning Center – one of the United Way partner agencies. Other team members also shared powerful testimonials about their own donations, volunteer work, and the ways in which friends and family have benefited from United Way programs; and
- offered multiple donation options, including one-time gifts and recurring payroll deductions.
The campaign was a tremendous success, with over 80% participation and more than $8,000 raised. At RedMane, giving back isn’t just something we do—it’s who we are. Through our partnership with United Way, we are committed to supporting initiatives that provide essential services, promote education, and enhance financial stability for individuals and families in need. By contributing our time, resources, and efforts, we help build a stronger and more resilient community for all.
What’s Next
We’re incredibly proud of our team’s enthusiasm and generosity during our inaugural United Way campaign. Together, we’ve made a significant impact and look forward to many more successful campaigns. A special thanks to United Way of Central Missouri for their unwavering support. We’re excited to continue our partnership and give back to the community that has welcomed us with open arms.
